Privacy Policy

 

Effective Date: 01-01-2022

This Privacy Policy describes how llill LTD (“we”, “our”, or “us”) collects, uses, and protects your personal information when you use our websites, mobile applications, and related services (collectively, the “Services”). By accessing or using our Services, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

a. Information You Provide

  • Contact details such as name, email address, and phone number

  • Account registration details and preferences

  • Feedback, inquiries, and other communications

b. Automatically Collected Information

  • IP address and device identifiers

  • Browser type and operating system

  • Usage data such as pages visited, features used, and time spent

  • Location information (if you enable location services)

c. Information from Third Parties
We may receive information from third-party platforms if you connect your account or interact with us via social media or other services.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain our Services

  • To improve, personalize, and expand our Services

  • To understand usage trends and user preferences

  • To communicate with you, including sending updates, security alerts, and support messages

  • To comply with legal obligations and resolve disputes

3. Legal Basis for Processing

We process your personal data under the following legal bases, as applicable under UK GDPR:

  • Your consent

  • The performance of a contract

  • Compliance with a legal obligation

  • Our legitimate interests, provided these do not override your fundamental rights

4. Sharing of Information

We do not sell your personal data. We may share your information with:

  • Service providers and partners who assist in operating our Services

  • Legal authorities when required by law or to protect our rights

  • Other parties with your consent or at your direction

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

7. International Data Transfers

If your data is transferred outside the United Kingdom, we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions.

8. Your Rights

You have the following rights under applicable data protection laws:

  • The right to access your personal data

  • The right to rectify inaccurate data

  • The right to erase your data (right to be forgotten)

  • The right to restrict or object to processing

  • The right to data portability

  • The right to withdraw consent where applicable

  • The right to lodge a complaint with the UK Information Commissioner’s Office (ICO)

9. Children’s Privacy

Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal data from children. If we become aware of such data, we will delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website with a revised effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@llill.com
Company Name: llill LTD
Headquarters: United Kingdom